Associated Adjusters


Offering Best-in-class Customer Experiences

Providing one of the best experiences in the industry and customer needs, we give you and your business the power to grow

Own Damage / Third Party Property Damage Investigation

We are prepared to conduct investigation on all suspected fraud claim with tact and diplomacy with the interest of the insurer in mind. In the past we have solved many fraudulent claims for various insurers namely Uni.Asia Insurance, Tahan Insurance, Maybank General Assurance, Oriental Capital Assurance, MCIS Zurich Insurance, Pacific & Orient Insurance, and others.

Non-Motor Claims Handling

The Fee scale for the non-motor survey / Investigation varies depending on the type of work / survey undertaken for a particular class of Insurance, but are generally competitive with the market rate

Our Non-Motor Department service standards would include:-

• Immediate contact with Insured / Broker upon receipt of assignment

• Site attendance within six (6) hours of contact

• Issue Immediate Advice (IA) within 24 hours of site attendance

• Preliminary Report to follow within 14 days

• Regular updates / follow – up to bring the case to early conclusion

Third Party Bodily Injury / Property Damage Investigation

We undertake all types of Third Party Bodily Injury Investigation including those that require discreet enquiries, surveillance to observe the movement of plaintiffs and even uncovering fraudulent claims.  

Associated Adjusters Sdn. Bhd. Has extensively invested in IT to better facilitate its operation, reporting and documentation. We have linked all branches with the head office and have already upgraded all the software systems and is a pioneer in providing online reporting to our clients.

Claims Investigation and Adjustment Expertise


• Fire and perils

• Public liability

• Burglary / theft

• Construction / engineering

• Risk surveys / Dilapidation surveys


• Motor surveys

• Third Party Bodily Injury Investigation

• Personal Accident

We would impress that our organization, staffed by suitable personnel are able to provide the best services to meet your highest expectations


Get in Touch


Unit C-9-1, Block C, 9th Floor, Megan Avenue II, No.12, Jalan Yap Kwan Seng, 50450 Kuala Lumpur

Tel No: 03-2166 6330

Fax No: 03-2166 6110


Monday to Friday 9am – 6pm

Sat & Sun – Closed