Expert Staff, Services and Professional Assistance 

Associated Adjusters Sdn. Bhd. (AA), was established more than 30 years ago. Over the years, AA has undertaken various insurance tasks assignments.

Expert Staff, Services and Professional Assistance 

It is our principle aim to serve insurers with precise yet prompt reporting to ensure fair and speedy action, which is the key to achieving the firm’s objectives.

Expert Staff, Services and Professional Assistance 

It is our principle aim to serve insurers with precise yet prompt reporting to ensure fair and speedy action, which is the key to achieving the firm’s objectives.


Welcome to Associated Adjusters

Associated Adjusters Sdn. Bhd. (AA), Incorporated on the year1976 is established for more than 45 years. Over the years, AA has undertaken various insurance tasks assignments. Although the company has been dealing with all classes of insurance, it has indulged itself more aggressively on motor claim adjustment and investigation sector. Thus, with its sound base in motor adjusting the company is moving into its next phase of development by expanding into non-motor business.

Panel Adjuster Claims

Own or third party claims. We would impress that our organization, staffed by suitable personnel are able to provide the best services to meet your highest expectations.

Bodily Injury Claims

Passengers are injured or if there is any fatalities due to our policyholder (insured) negligence, you may pursue a Motor Bodily Injury claims process with us.

Property Damage & Theft Claims

The most common general insurance policies. This cover the cost of repairs if you are at fault for a car accident that damages another vehicle or property.

Non-motor Claims

The claim has not led to the customer’s insurer making any payments. All payments made by the insurer have been recovered from a third party and/or their insurer.

Offering Best-in-class Customer Experiences

Providing one of the best experiences in the industry and customer needs, we give you and your business the power to grow

Own Damage / Third Party Property Damage Investigation

We are prepared to conduct investigation on all suspected fraud claim with tact and diplomacy with the interest of the insurer in mind. In the past we have solved many fraudulent claims for various insurers.

Non-Motor Claims Handling

The Fee scale for the non-motor survey / Investigation varies depending on the type of work / survey undertaken for a particular class of Insurance, but are generally competitive with the market rate

Third Party Bodily Injury / Property Damage Investigation

We undertake all types of Third Party Bodily Injury Investigation including those that require discreet enquiries, surveillance to observe the movement of plaintiffs and even uncovering fraudulent claims.  

Claims Investigation and Adjustment Expertise

We would impress that our organization, staffed by suitable personnel are able to provide the best services to meet your highest expectations

Meet our Experienced Team of Professional

Over 30 years of related field in experienced

Dato’ Vadivale Munyandy ANZIF (Snr Assoc)

Managing Director

Associateship in General Insuranceof the Australian Insurance Institute.Book – Keeping Certificate withLondon Chamber Commerce & Industry.

Dato’ Veloo commenced his career with an Insurance company in 1982 where he handled various motor related claims , among other include bodily injury and property / Own damage damage claims. In 1998 he joined a local Insurance company as a Claims Executive and was subsequently promoted to Branch Manager. He was appointed as a Managing Director in AA since 1995 and has spearheaded the development of this company since then.

In this capacity, he has brought about numerous changes enhancing business activity by building up the infrastructure to excel further and also manage human resource development while maintaining excellent rapport with clients . He works closely with the Board of Directors and the management to form a resilient team to meet challenges and targets ahead .

Abdul Aziz Bin Mohamed Nor  L.L.B. (Hons)

Chairman / Chief Executive Officer

LL.B. (Hons) Certificate in Insurance (UITM)

Abdul Aziz is a law graduate from University of Essex, England. Aziz started his loss-adjusting career in 1981 with Richard Brooks International Loss Adjusters where he received extensive training in the handling of both property and accident claims relating to domestic, commercial and industrial risks. As Chairman, En. Aziz is responsible for managing the organization and developing new business.

Joseph Ravindren  (Diploma of the Australian Insurance Institute)

Executive Director

Diploma of the Australian Insurance Institute.  Certificate in Electrical Engineering.

Mr. Ravi has extensive adjusting experience having worked in three different companies between 1977 and 1995. He has excellent knowledge in handing motor / BI / TPBI claims.  He joined AA in 1996 and together with En. Aziz and Mr. Veloo, they form the backbone of the organization. As Executive Director, Mr. Ravi is responsible for client servicing and account portfolio management.


Transform your claims without compromising security or safety as well as accuracy when performing claim task.


Make responsiveness a priority everyone, from top-level management to each employee in our company.


We work with many high profile companies here in Malaysia for the claim process needs for years.

Manage client claims process and assisting client with their claims

Our experience in these areas of business expose our Claims Management Specialist’s to a vast range of business issues


Get in Touch


Unit C-9-1, Block C, 9th Floor, Megan Avenue II, No.12, Jalan Yap Kwan Seng, 50450 Kuala Lumpur

Tel No: 03-2166 6330

Fax No: 03-2166 6110


Monday to Friday 9am – 6pm

Sat & Sun – Closed

Adjuster & Claim Professionals

Associated Adjusters Sdn Bhd provide solutions that meet the needs of any unique claims environment


Head Office

Unit C-9-1, Block C, 9th Floor, Megan Avenue II, No. 12, Jalan Yap Kwan Seng, 50450 Kuala Lumpur

Tel : 03-2166 6330 Fax : 03-2166 6110   

Email :

Johor Office

No. 53-03, Blok B, Jalan Permas 11, Bandar Baru Permas Jaya, 81750 Johor Bahru, Johor Darul Takzim

Tel : 07-386 1165 Fax : 07-386 1175     

Email :

Sg. Petani Office

No. 99A, 1st Floor, Jalan Pengkalan, Taman Pekan Baru, 08000 Sungai Petani,

Kedah Darul Aman

Tel : 04-421 0100 Fax : 04-425 2100     


Kuantan Office

No. A25, 2nd Floor, Lorong Tun Ismail 9, Jalan Tun Ismail, 25000 Kuantan,

Pahang Darul Makmur

Tel : 09-513 8001 Fax : 09-514 8001   

Email :

Kota Bharu Office

Suite 9, 1st Flr, Wisma Abrar International, Jalan Kebun Selatan, 15350

Kota Bahru, Kelantan Darul Naim

Tel : 09-748 2002 Fax : 09-748 3008     

Email :

Melaka Office

No 9-1 Jalan KSB 16, Taman Kota Syahbandar,75200 Melaka

Tel : 06-264 4389 Fax : 06-264 4399       

Email :

Kota Kinabalu Office

D-06-02 (Level 6, Unit 2) AEROPOD, Phase 2A, Stage 1, Jalan AEROPOD, Off Jalan Kepayan, 88200 Kota Kinabalu,


Tel :088-261330 Fax : 088-267330        

Email :

Kuching Office

2nd Floor, 9 Bangunan Al- Idrus Commercial Centre, Jalan Satok,93400 Kuching, Sarawak

Tel : 082-236330 Fax : 082-237330       

Email :


No. 3B, Greentown Utama, Jalan Dato Seri Ahmad Said, 30450, Ipoh. Perak

Tel : 05-2411358 Fax : 05-2412705            

Email :


No 88-01-03, 2ndFloor, Elite Commercial Centre, Jalan Jelutong, 11600

Georgetown, Penang

Tel : 04-2889100 / 04-2837100  

Fax : 04-2838100         

Email : penang

Our Clients